A step-by-step approach to devising outcome indicators
Authors: KWAN Chi Hong Ted, LEE Ho Samuel, LEE Kim Man Erica
Introduction: Social Impact Measurement (SIM) is gaining popularity among funders, NGOs, colleagues, and stakeholders of social projects in Hong Kong. However, there is no single fast rule to determine the relevant impact indicators for social projects, and SIM practitioners are adopting different approaches. Nevertheless, many would agree that the impact indicators should not only reflect what has been done but also provide guidance to enhance future social impact.
In this regard, this workbook was created with a stage-by-stage approach; each stage has a template to lead through brainstorming exercises on the reasonableness of the social project from inception to completion.